1. Introduction

This Privacy Policy explains how Lifemart (hereinafter referred to as "the Company," "we," or "our") collects, uses, stores, and protects the personal data provided by participants of the "Halloween at Lifemart: Wheel of Fortune" promotion (hereinafter referred to as "the Promotion"). By participating in the Promotion, participants ("Participants") agree to the terms of this Privacy Policy.

2. Data Collection and Processing

To participate in the Promotion, we collect the following personal data:

Full name;
Phone number;
Email address;
Receipt or order number.

We collect this data solely for the purposes of conducting the Promotion, including registering Participants, notifying winners, and distributing prizes.

3. Purpose of Data Usage

The collected data may be used for the following purposes:

Registering Participants in the Promotion;
Conducting the prize draw and distributing prizes;
Communicating with Participants regarding the results and other matters related to the Promotion;
Sending marketing communications and offers (with the Participant's consent);
Analyzing and improving the Promotion and our services.

4. Data Sharing with Third Parties

The Company does not sell, transfer, or share Participants' personal data with third parties, except in the following cases:

Data sharing is necessary for fulfilling the terms of the Promotion (e.g., for prize delivery);
If required by the laws of the UAE;
If the Participant has given separate consent.

5. Data Retention

We will retain Participants' personal data for a period of 5 years following the completion of the Promotion. After this period, the data will be deleted or anonymized, except in cases where the law requires further retention.

6. Participants’ Rights

Participants have the following rights concerning their personal data:

Right of access: Participants can request information about what data is collected and processed.
Right to rectification: Participants can request the correction or updating of their personal data.
Right to deletion: Participants can request the deletion of their data after the Promotion has ended, provided it does not conflict with the law.
Right to restrict processing: Participants can request restrictions on the processing of their data in certain cases.

Requests to exercise these rights can be submitted via email: marketing@lifemart.ae.

7. Data Security

We implement appropriate technical and organizational measures to protect Participants' personal data from unauthorized access, loss, or alteration. However, despite our efforts, no system for transmitting or storing data can guarantee absolute security.

8. Changes to the Privacy Policy

The Company reserves the right to make changes to this Privacy Policy. All changes will be posted on our website. Continued participation in the Promotion after changes have been made implies the Participant’s acceptance of the updated terms.

9. Contact Information

If you have any questions or requests regarding the processing of personal data, you can contact us at: marketing@lifemart.ae.

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